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Bottom Line Results through Employee Engagement
Presented by:
Kathy Boas, SHPR
Research shows that highly engaged employees outperform their disengaged counterparts by 20 to 28 percentage points! This increased engagement can lead to 2-3% increase in operating margin while a reduction in engagement results in a 1-2% decrease in both operating margin and net profit
Despite the compelling research, senior executives and business owners often resist investing in employee engagement initiatives. Executives need to understand that feeling passion for one’s company is critical because a passionately engaged workforce not only improves company profitability, it is also an important differentiator in the marketplace.
How do HR professionals build a “business case” for leaders to understand that employee engagement is a business imperative if an organization is to survive and thrive in these uncertain economic times? This presentation provides the tools for organizational understanding with a definition of “employee engagement” that includes parameters for measurement such as: sales or units produced per employee; product defect rates; safety claims; customer satisfaction ratings and turnover. Case studies from successful companies will provide examples of Best Practices and validate the positive impact of engagement on business profitability, productivity and public relations.
This program has been submitted to the HR Certification Institute for 1.0 GENERAL recertification credit hours.
Kathy Boas, sphr, has focused her career on strategic planning, operational profitability, organizational development and re-engineering, performance management, leadership development, process improvement, and productivity enhancement. Her expertise is analyzing organizations for “business bloat,” i.e. inefficiencies, miscommunication, and cross-purpose activity.
Client companies have included Butler Manufacturing, H&R Block, the Kauffman Foundation, Sprint Nextel, McDonald’s Corporation, and Ceridian Employer Services. She’s served nonprofit organizations including the American Red Cross (Board member); Human Resource Management Association of Greater Kansas City (past president); UMKC Bloch School of Business (student advisor); Women’s Employment Network (volunteer); Center for Management Assistance (volunteer); and the Urban League of Greater Kansas City (volunteer). She’s been recognized by the Human Resource Management Association of Greater Kansas City for her leadership contributions and by the Center for Management Assistance for consulting excellence.
Boas graduated cum laude with a Bachelor’s degree in Business Administration and holds a professional designation as Senior Professional in Human Resources (SPHR). Boas is also a certified Myers Briggs and Development Dimensions International (DDI) facilitator.
This is event is proudly sponsored by:
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